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FAQ
Customer FAQ
Where can I purchase Sterling massage chairs?

Our chairs can currently be purchased from our UK distributor Massage Chair Distributors Ltd. They have several showrooms and an online shop:

Phone: 01803 839609
Website: http://www.massage-chairs.co.uk

Do you have a brochure?

All available information on our chairs is detailed on this website. We do not currently have a brochure.

I live outside the UK. Can I purchase a chair and have it shipped abroad?

Yes this is possible but extra shipping charges apply. You are also responsible for investigating any import charges that you may have to pay at your end prior to making the order.

Charges vary depending on where you purchase from and where it is going.

The warranty will also be limited when chairs are shipped abroad and in most cases will become a Parts Only warranty.

Are there any coin-operated massage chairs available?

We do have a coin operated massage chair called the Sterling SuperCharger. The details of this chair can be found here:

Link To: Sterling SuperCharger Massage Chair

I think I have a problem with my massage chair, what do I do?

If you believe there is a possible fault on your chair then you must first stop using it to prevent further damage. You will now need to contact your dealer and they will advise you on the best course of action.

If you are unable to contact your dealer for some reason then you can contact us directly using the contact form on the Contact page. You must include details of where you bought the chair as well the date and as much detail about the problem as possible.

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